The Orders menu allows you to manage customer orders once they have been placed. When orders have been placed they appear in the menu screen as below:

There are four fields to each order placed. The first is the name of the Customer who placed the order. The second is the Product that was ordered. In the event that more than one product is ordered, the first product from the order will be displayed,the rest of the products that make up the order can be seen using the View Order Order Menu option. The third field is the Status of the order. The status is split into Order Status and Transaction Status. The last field is the Date the order was placed.

To view the full details of an order, select the order and click the View Order option from the Order Options menu. The order details are split into four sections. The first section is the Order Summary, this is comprised of:

• Order Number - This number is automatically allocated to reference the order
• Status - This shows the Order and Transaction status of the order
• Delivery Fee - The postage costs of the order if applicable
• Total Fee - This is the total cost of the products and the delivery fee

The second section is the Customer Details as entered by the customer at checkout registration

The third section is entitled Products and is a summary of all the products on order. This includes the Code, Name, Quantity and Price of each product.

The fourth and final section is the Admin Comments section which allows you to make any comments relating to the order. After viewing the details and making any amendments, save the changes by clicking the Save button.

To delete an order, select an order and click Delete Order from the Order Options menu. The deleted order will no longer appear in the list of orders.

You can change the status of an order by using the Mark As option from the Order Options menu. You can mark an order as Pending, Sent or Cancelled. By marking an order you have a quick summary of its status and can group orders with different status' for ease of management.

The Transaction status refers to the payment by the customer for the product. You can change the status of an transaction by using the Mark As option from the Order Options menu. You can mark an transaction as Pending, Paid or Unpaid.